Seemant Kulleen

Seemant Kulleen

Finite engagements. Broken teams. Hard deadlines. Clean handoffs.

I step in when a team has stopped functioning, get it stable, deliver through the critical milestone, and hand off clean.

Currently available for interim and fractional engagements.

I've shipped developer tools, observability platforms, and cloud infrastructure products at New Relic, Checkr, and Engine Yard. I've turned a support org into a $1M profit center, achieved 4× signup growth, and cut $5M in sales ops costs by reducing demo prep from 2 hours to 20 minutes.

Case Studies

Selected examples of product and platform challenges I've tackled.

Building Support from Zero for a High-Tech Device in a Low-Tech Market

Brontes Technologies / 3M · Support Engineer → Head of Customer Support

Brontes was days from commercial launch with no support function, no budget, and no plan. I proposed building it from scratch, hired bartenders instead of Linux engineers, and built the only team that survived the company-wide layoff when 3M shut down the division.

team building hiring hardware go-to-market customer support
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Transforming Support from Cost Center to Profit Center

Engine Yard · Director of Customer Support → Product Lead

Engine Yard's leadership thought poor support was behind customer attrition. They were wrong about the cause. I found a neglected team carrying weight they didn't create — and turned it into a $1M annual profit center in four months.

team leadership business model customer success product strategy platform transition
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Website Performance Monitor for Non-Technical Users

New Relic · Product Lead

Built a simplified observability product for marketing managers, achieving 70% signup conversion vs. 15-20% for existing entrances — proving market expansion through packaging innovation rather than new technology.

market expansion user experience product strategy persona development
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Portable Demo Environment for Sales Enablement

Checkr · Senior Product Manager

Connected engineering's dev environment with sales' demo needs, reducing prospect prep time from 2 hours to 20 minutes and saving an estimated $5M annually.

cross-functional sales enablement platform leverage
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Instant Observability Platform Transformation

New Relic · Technical Program Manager → Product Lead

Re-architected a static engineering asset into a dynamic marketing platform, achieving a 4x increase in user signups by unlocking cross-functional ownership between Engineering and Marketing.

technical strategy marketing partnership platform architecture cross-functional
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Unifying In-App Messaging Across a Fragmented Organization

Checkr · Senior Product Manager

Led a six-group vendor evaluation and alignment process that replaced crude, untargeted in-app messaging with a coordinated platform — earning adoption and explicit thanks from every stakeholder group, including Legal.

cross-functional stakeholder alignment product operations customer experience
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Data Visualization Portfolio

Custom interactive visualizations built with D3.js for research institutions, nonprofits, and enterprise clients.

Client Work

Judicial Selection Map

Judicial Selection Map

Brennan Center for Justice

Interactive map of state judicial selection practices across all 50 states and DC, covering State Supreme Court, Appellate, and Trial Court levels.

d3.js mapping civic tech
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Campaign Finance Data

Campaign Finance Data

Campaign Finance Institute

Interactive visualizations exploring campaign finance data and political funding patterns.

d3.js data journalism civic tech
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Ribbon

Ribbon

Stanford University

Music visualization exploring melodic patterns and compositional structures.

d3.js music research
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Agent-Based Property Game

Agent-Based Property Game

UC Berkeley

Game theory simulation exploring cooperation and defection dynamics using cellular automata and agent-based modeling. Collaboration with Thomas Maillart.

d3.js simulation game theory
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Pairwise Voting Detail

Pairwise Voting Detail

Private Commission

Interactive radial visualization of pairwise voting results, showing yes/no vote distributions for organizational decision-making.

d3.js decision science UX
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Pairwise Voting Overview

Pairwise Voting Overview

Private Commission

Timeline view of all questions across users, grouped by category and ordered by recent activity.

d3.js decision science timeline
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Speaking & Presentations

Talks on product management, customer empathy, and data visualization.

Empathy-Driven Design

Empathy-Driven Design

Building products that truly understand user needs

Discover Your Customers

Discover Your Customers

Customer discovery frameworks for product managers

D3 Meetup Talk

D3 Meetup Talk

Data visualization techniques with D3.js