Real engagements, real stakes.
I step into stalled teams, broken workflows, and high-pressure initiatives, stabilize the situation, and leave behind something that can run without me.
Gap Inc. (via Slalom) · Consulting Product Manager → Interim Director
A 15-person monitoring platform team was deadlocked by leadership conflict, with 130+ ecommerce teams waiting and PEAK weekend approaching. I realigned the group, drove adoption of new observability platforms, and delivered complete visibility across the event.
Checkr · Senior Product Manager
Connected engineering's dev environment with sales' demo needs, reducing prospect prep time from 2 hours to 20 minutes and saving an estimated $5M annually.
New Relic · Product Lead
Built a simplified observability product for marketing managers, lifting signup conversion to 70% versus 15–20% for existing entry points and expanding the product beyond its original technical audience.
Engine Yard · Director of Customer Support → Product Lead
Engine Yard's leadership thought poor support was behind customer attrition. They were wrong about the cause. I found a neglected team carrying weight they didn't create — and turned it into a $1M annual profit center in four months.
Brontes Technologies / 3M · Support Engineer → Head of Customer Support
Brontes was days from commercial launch with no support function, no budget, and no plan. I proposed building it from scratch, hired bartenders instead of Linux engineers, and built the only team that survived the company-wide layoff when 3M shut down the division.
I step into product organizations that need senior judgment without committing to a full-time hire. Defined scope, finite engagement, measurable progress, clean handoff.
Broken internal tooling creates invisible drag on every team it touches. I find the leverage points, fix the workflow, and build the systems your team actually needs.
I work well when momentum has dropped, the problem is fuzzy, and the cost of drift is high. I diagnose quickly, push back on the wrong work, and restore forward motion.
I'm not a generic PM-for-hire. I do my best work when the problem is already expensive: stalled execution, unclear ownership, internal drag, or a critical initiative that cannot slip.
I understand the system quickly, cut through noise, and create forward motion without adding more process theater.
I've shipped developer tools, observability platforms, and cloud infrastructure products at New Relic, Checkr, and Engine Yard.
Talks on product management, customer empathy, and data visualization.
Building products that truly understand user needs
Customer discovery frameworks for product managers
Data visualization techniques with D3.js
Before I was working this way, much of my public-facing work showed up as data visualization and technically detailed product experiments. It’s here because it reflects how I think: structure matters, clarity matters, and good interfaces change what people can understand.
Brennan Center for Justice
Interactive map of state judicial selection practices across all 50 states and DC, covering State Supreme Court, Appellate, and Trial Court levels.
Campaign Finance Institute
Interactive visualizations exploring campaign finance data and political funding patterns.
Stanford University
Music visualization exploring melodic patterns and compositional structures.
UC Berkeley
Game theory simulation exploring cooperation and defection dynamics using cellular automata and agent-based modeling. Collaboration with Thomas Maillart.
Private Commission
Interactive radial visualization of pairwise voting results, showing yes/no vote distributions for organizational decision-making.
Private Commission
Timeline view of all questions across users, grouped by category and ordered by recent activity.
Personal essays, poems, and experiments. Not a product blog.
If momentum has dropped, a product area has stalled, or internal drag is slowing execution, let's talk.
