Real engagements, real stakes.
I step into stalled teams, broken workflows, and high-pressure initiatives, stabilize the situation, and leave behind something that can run without me.
Gap Inc. (via Slalom) · Consulting Product Manager
A 15-person monitoring platform team was deadlocked by leadership conflict, with 130+ ecommerce teams waiting and PEAK weekend approaching. I realigned the group around a shared customer mission, drove adoption of new observability platforms, and delivered complete visibility across the event.
Checkr · Senior Product Manager
Connected engineering's dev environment with sales' demo needs — a combination neither team had identified — eliminating production database pollution and saving an estimated $5M annually.
New Relic · Product Lead
Built a simplified observability product for marketing managers by repackaging an existing capability rather than building new technology. Proved the market. Product was canceled by CPO one week before v2 shipped.
Engine Yard · Director of Customer Support → Product Lead
Engine Yard's leadership thought poor support was behind customer attrition. They were wrong about the cause. I found a neglected team carrying weight they didn't create — and fixed the system around them.
Brontes Technologies / 3M · Support Engineer → Head of Customer Support
Brontes was days from commercial launch with no support function, no budget, and no plan. I proposed building it from scratch, hired bartenders instead of Linux engineers, and built the only team that survived the company-wide layoff when 3M shut down the division.
Gap Inc. (via Slalom) · Consulting Product Manager
Stepped in when Gap's Director of Cloud Infrastructure resigned 13 weeks before Black Friday. Stopped attrition, resolved cross-org hostility, cleared the obstacles, and let experienced engineers do what they were good at.
I step into product organizations that need senior judgment without committing to a full-time hire. Defined scope, finite engagement, measurable progress, clean handoff.
Broken internal tooling creates invisible drag on every team it touches. I find the leverage points, fix the workflow, and build the systems your team actually needs.
I work well when momentum has dropped, the problem is fuzzy, and the cost of drift is high. I diagnose quickly, push back on the wrong work, and restore forward motion.
I'm not a generic PM-for-hire. I do my best work when the problem is already expensive: stalled execution, unclear ownership, internal drag, or a critical initiative that cannot slip.
I understand the system quickly, cut through noise, and create forward motion without adding more process theater.
I've shipped developer tools, observability platforms, and cloud infrastructure products at New Relic, Checkr, and Engine Yard.
Talks on product management, customer empathy, and data visualization.
Building products that truly understand user needs
Customer discovery frameworks for product managers
Data visualization techniques with D3.js
If momentum has dropped, a product area has stalled, or internal drag is slowing execution, let's talk.
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